Privacy Policy

Greenwood Group Ltd (“we”, “us” or “our”) respects your privacy. This policy explains how we collect, use, disclose and protect your personal information in line with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Applies to personal data collected via our Australian website: https://advance7.shop/en-au (“Site”).

1. What Personal Information We Collect

We may collect:
- Name
- Email address
- Shipping & billing address
- Phone number
- Payment details (securely processed via third parties; no storage of full card data)
- Website usage data (via cookies and analytics tools)

2. How We Collect It

We gather your data when you:
- Place an order
- Sign up for newsletters
- Contact us by email or through the Site
- Visit the Site (automatically via cookies, analytics tools)

3. Why We Collect It

Your information helps us to:
- Fulfil orders and deliver products
- Respond to enquiries
- Send order updates, confirmations, and marketing (if opted in)
- Improve Site usability
- Meet legal obligations

4. Disclosure of Personal Information

We may share your personal data with:
- Payment processors and delivery providers to fulfil orders
- Service providers for hosting, analytics, email campaigns, etc.
- Legal or regulatory bodies when required

We do not sell or rent your data.

Your personal information is stored and processed only in Australia and the UK, under strict GDPR standards. We value your privacy and ensure your data is protected at all times.

5. Data Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, or disclosure. This includes encrypted payment systems and secure server environments.

6. Access, Correction & Deletion

You may request to:
- Access the personal information we hold
- Correct inaccuracies
- Ask for it to be deleted (note: we may retain certain data for legal or regulatory reasons)

Requests can be made via email at info@advance7.shop.

7. Marketing Communications

If you've opted in, we'll send you marketing material. You may unsubscribe at any time via a link in emails or by contacting us directly.

8. Cookies & Tracking

We use cookies to enhance your browsing and analyse Site usage. You can disable cookies in your browser, though this may affect Site functionality.

9. Contact Us

For enquiries or complaints about privacy:

Greenwood Group Ltd
Email: info@advance7.shop
We aim to respond within 30 days.
If you’re not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our Site.